(1) What are the advantages of soft water?
There are numerous benefits of installing
a water softener. Not only will food, coffees, and teas made with soft water taste better, your dishes will sparkle and not
streak or spot. Clothes will be whiter and brighter and not grey and dingy like they are with hard water. Hair and skin become
softer and smoother without the build up of minerals and soap residue clogging your pores. With softened water cleaning
and washing are easier and less expensive. You will use fewer soaps and cleansers because less is required to create
suds or lather. Less soap means less soap scum buildup around showers, tubs, and sinks making cleaning a lot easier and less
time consuming. Without all the mineral deposit buildup your appliances, plumbing, and fixtures will operate more efficiently,
effectively, and last longer.
(2) What size water softener is right
for my family?
1 to 3 people 16k
water softener
1 to 4 people 24k water softener
3 to 5
people 32k water softener
3 to 6 people 40k water softener
4 to 7 people 48k
water softener
4 to 8 people 56k
water softener
5 to 9 people 64k
water softener
5 to 10+people 80k water softener
When sizing a water softener for your family,
keep in mind that water using appliances (washing machines, dishwashers, etc.) use quite a bit of water and you may want
to consider them as an additional person. You should also take into consideration how hard the water is. When the hardness
reaches 11 grains per gallon or more it is a good idea to go up to the next size softener. This sizing chart is based
on a hardness of 10 grains per gallon and you should increase the size of the softener you are considering for each 10 grains
per gallon of hardness in your water. If you take these things into consideration you will be amazed at how efficient a water
softener can be.
(3) Does your company price match?
Expert Water Solutions will match or beat
any price advertised online. We have access to most of the same equipment as our competitors, simply give us a call and let
us know what you saw and where you saw it and we will match or beat that price with the same or comparable system. In most
cases we can provide higher quality equipment at a lower price.
(4) Can I install Expert Water Solutions’
equipment myself?
Most of our customers install the systems
themselves. We provide complete step-by-step instructions along with phone support if you happen to run into anything you
may need help with. It is a very simple job and just about anyone that is even a little bit handy should have an easy time
doing the job. If you cannot install or just do not have the time, any plumber or handyman should be able to do the install
for you. In most cases, Expert Water Solutions can recommend someone that installs in your area.
(5) How does your free water testing work?
If you would like Expert Water Solutions to
test your well water we are more than happy to test it for free. We will test it the moment it arrives at our testing facility
and call immediately with the results. We will test for iron, hardness, pH, TDS (total dissolved solids), manganese, nitrates,
and nitrites, other tests available upon request. Simply call 1-800-959-9855 and ask one of our expert technicians about our
free water test.
If you would like us to test your city water
we are more than happy to do so as well, however most cities publish an annual water quality report. Simply call the phone
number on your water bill and request a copy and they will usually send one right to you. Most municipal water companies have
a Web site and you can usually find the water report there.
(6) How do I know which iron filter I need?
Our iron filters are sized according
to your flow rate. This is not your well output rate or your well recovery rate. What we are looking for is your maximum potential
flow rate. In order to check your flow rate you will need an empty gallon container and a watch with a second hand. In order
to get an accurate flow rate you need to make sure that the pressure tank is full. To do this simply open a tap past your
pressure tank and run the water until the well pump comes on. When the pump stops, fill the gallon container one gallon at
a time until the well pump turns on again. (NOTE: If you can not hear the well pump, listen for the pressure switch to click, that click means your pump is now on.)
With the faucet closed, time with the second hand on your watch how long the pump runs. Write down both how long the pump
ran (in seconds) and the number of gallons you gathered so you do not forget. Divide 60 by the number of seconds the pump
ran, then multiply that number by how many gallons you gathered.
Example:
Jim gathered 2 gallons of water and the pump ran for 15 seconds. 60 divided by 15 equals 4. Then 2 (the
number of gallons) multiplied by 4 (60 divided by 15) equals 8. Jim’s flow rate is 8.) Now you know your flow rate and
can properly size a system.
